Delivery of your New Furniture
Before delivery, please ensure that the products can pass through door openings, staircases, etc. You can find the dimensions of all our products here on our website.
There will always be 2 people to deliver your furniture for all orders that exceeds 30 kg. They will carry your new furniture into the first accessible room of your home and ask you to check the products and acknowledge receipt of correct delivery. You will be contacted 3-4 days before your new furniture is delivered to arrange a delivery time that is suitable for you. At the day of delivery the driver will call you approximately 30 to 60 minutes before arrival to your home. Please note that if our delivery service is unable to make the delivery upon arrival, you will be charged for a new delivery.
Our delivery service will ensure fast, quality delivery of your furniture, but unfortunately do not have the time to assemble your furniture or remove any waste packaging. We do not offer shipment to islands that have no bridge or tunnel link to the mainland. If you have entered a zip code to a non-bridged island, we will contact you and change the delivery to the nearest mainland/harbor. Should your order be unexpectedly delayed, Bolia customer service will contact you as soon as possible to arrange a new delivery that is suitable for you.
Online transactions and delivery
For customers to receive tailored services and to proceed with online purchase transactions with shipment delivery preferences, the Company will require additional personal information such as:
- customer’s first and last name
- mailing and/or shipping address
- e-mail address
- credit card information
- billing address
The Company provides customers with promotional announcements for savings, product launches, and Company newsletters. The customer has the right to stop or modify these subscriptions at any time by clicking on the “unsubscribe” feature at the bottom of the e-mail received. You also have the option to submit a request by contacting us here.
You may also update or change information related to your account by accessing your Personal Profile section of the website with your User ID and password or by sending us a message directly here.
Sharing your Personal Information
To offer our customers extended or customized services, the Company may share your personal information within our organization or with authorized third parties as described in this policy. We may also disclose customer information in response to litigation inquiries, subpoenas, regulatory compliance requests and in cases where we need to protect our legal and/or contractual obligations. Customers have the right to request how their personal information is being used, request information to be deleted or opt-out of having personal information shared by contacting us.
How we protect your Personal Information
The Company uses a combination of industry standard security measures designed to protect your personal information from loss, misuse and unauthorized access. In general, your account is password-protected by the password you created when setting up the account. We recommend you secure your account by logging out after each use. In addition to your account password, the Company uses SSL encryption throughout our website, including the checkout process. You can verify this by looking for a padlock icon in your web browser address bar.